Customer Testimonials
We bought a 2021 Chevrolet Equinox in August this year from Noller Ford of Topeka. We have been very satisfied with the purchase. Also, the salesman, Pete Bordelon, was very helpful, personable and courteous.
So far everything is great, 1 day in. Barry Riddle did a wonderful job getting is taken care of.
Mark Hobart and Jacob Thomas made buying our new truck at Noller Ford the easiest car-buying experience we have ever had. Their knowledge and experience made the whole process quick and easy. Service at Noller is second to none. We liked Mark and Jacob so much we are buying a second car from them this week.
Nathan is knowledgeable and professional.
Randy Morehead was great to work with and very helpful when it came to finding a car. Laird Noller was very inviting and friendly people. Would definitely recommend going here to find a car.
Great group of people that work together, sales finance and detail!!!! Thanks, Dillon you did a great job!!!
Worked with Mark Hobart on a 2024 F150 Powerboost hybrid. Mark is a straight shooter and made the entire buying experience enjoyable. Jacob Thomas in the Finance Dept. was efficient, knowledgeable and made that process much less stressful than previous new car buying experiences at other dealerships. All in all I would recommend the Noller Ford team. Excited to be back in the Ford Family. P.s. make’em buy you a coffee at Higher Grounds across the street…it’s a better cup of Joe than what’s in the machine located in the customer lounge.
Everyone was very professional and promt. They explained all the paper work thoroughly so i could understand it. One of the best things was the short amount of time i spent there. They had all the paperwork ready and we breezed right thru. Thanks so much to Glendon, Taylor, & Tony for all u did!!
My experience at Laird Noller Ford in Topeka was outstanding, entirely thanks to Barry Riddle. From start to finish, Barry provided exceptional customer service—friendly, knowledgeable, and highly professional. He went above and beyond to ensure I had all the information I needed and made the entire process seamless. If you're looking for a great experience, I highly recommend asking for Barry. You won't be disappointed!
My whole experience with Laird Noller Ford Topeka was great! Randy was my salesman and helped me find a car with the features I wanted and a payment I was comfortable with. Joseph was the finance officer and made it all simple and easy to understand. Both were very personable and made the process quick and easy!
Had a good experience at Noller last Saturday. I was traveling recently and I had an oil change done at a Firestone in Texas. Things seemed fine until I arrived in Topeka and after two days of Topeka potholes my skid plate under my 2016 Escape simply fell down at a stoplight. The entire front and most of the middle screws were just gone. I zip-tied the front of it up to keep it from scraping the road and limped home. The next day was a Saturday, so I took it to Noller Service in the morning to see how involved ...
They were able to get our car evaluated in about an hour when we were coming in off the highway without an appointment.
Working with Barry Riddel was a pleasure when we purchased another new Ford from Noller. If you are looking for a sincere seasoned sales professional ask for Barry.
Caleb was very friendly and knowledgeable, and he was very good about keeping me informed and updated/
It wasn’t a real serious problem, but it was more than I could take care of. They got me in and out in a couple of hours. Really helped me a lot.
Evelyn made my purchasing process one of the best, hands down! I made it clear what I was there for and she never tried to persuade me to anything different. I also received a more than fair amount on my vehicle I traded in. If you're in the market for a new or used vehicle, take a trip to Laird Noller and see Evelyn!
No problem with quality of work, but having made an appointment I didn’t expect to have to wait 2.5 hours for an oil change. Also, didn’t expect that it would cost $80 for installing new air filter. Added note, had problems with this neglect on previous visits: rotated tires as part of general service but neglected to reset TPMS (tire pressure monitoring system). Making the request for service online I specifically made a request, reminder in the “notes” section to be sure to reset TPMS after rotation. Apparently no one reads the notes section, or thinks it’s necessary to ...
Sales representative Pete was such a breath of fresh air and pleasure to work with. He met all my expectations and more! He took his time to take additional pictures and videos and went above and beyond. He was very responsive and helpful answering all of my questions (I had many). He genuinely cared and was a nice guy to work with.
Jayde is the best! I wouldn’t trust my vehicle with just anyone, but I know I will be treated the absolute very best when I am with Jayde Jazz hands! I cannot wait to visit again!
Had our truck in the shop. They took great care of us. Service manager was up front about everything and delivered the truck to us when it was done. Will be back.
The customer service was incredible . Fair trade options Dylan did a great job
Dillon Evans is who you should see when u need a new car, truck, suv, etc! Great time with him! He won't waste your time and gets you what u want!
Dillon Evans met us at the door and went above and beyond through out the whole experience can not recommend him enough!
Frank helped us as soon as we got in the parking lot. Didn’t waste no time, narrowed down what kinda car I wanted and gave me options to choose from, worked well with my budget and really took the stress out of car buying. Jacob Thomas- in finance was super awesome and helpful as well. Great team here are Noller Ford.
Pete at Laird Noller Ford in Topeka did an amazing job! He took wonderful care of us during the whole car buying experience! I highly recommend and when your get the vanilla coffee you won't be sorry! Thanks Pete and the entire team at Laird Noller for making my dream come true!!
Very good customer service from Johnny and the entire staff. We have purchased several vehicles from them and have been pleased with each one. Kudos to the team!
Evelyn Akins was awesome. I will forever be a loyal laird noller customer. Leaving eith a new edge today.
Great service start to finish from the Topeka dealership.
Evelyn, Sales Rep was the best , she greeted me at door and I knew I liked her already. She was straight to the point, honest and never made me feel pressured. Finance was ok but what is it you tell them what you could put down and approx what you could pay monthly. Well then they come back wanting more. I gave you what I could afford do that's what they should go by. It all turned out great but that is the only thing I can complain about. The end was a great sale and I'm completely ...
My husband purchased a new car for our family with the help of Cedric. He was so nice, and went above and beyond to get us exactly what we wanted and kept us in our budget. Everyone we came into contact with was very friendly and never once did we feel pressured. We will definitely be back to purchase our daughter’s first car.
Sean L. was a 10/10!!! Could not have done this without him. He works so hard to make sure you are satisfied with your financial situation of your new car. Could not have asked for a better person to help guide me in buying my first car!
We spent several hours looking at different vehicles across several lots. Without a doubt Dillon did an outstanding job of getting us in every type of vehicle we asked to sit in. Let us drive anything we wanted as well. He even came in on a day off to make sure we were taken care of. I really felt like they wanted what was best for us. We will be back - a great buyer/seller experience. Thank you!
My service writer Paige was very sensitive to the fact that we are dealing with a family emergency. Which resulted in my needing to have Laird Noller perform an engine replacement on our vehicle as opposed to doing it myself in my spare time which I typically would have. She and my technician Jeremy we're both very receptive to my input about the job and the parts that I'd already purchased to complete it. Though it was an expensive job to pay a professional to complete as opposed to DIY. Paige made arrangements to keep the cost as ...
Very satisfied with the service I received here. Thank you makaylafor everything and thank you everyone for everything you did for me. 5 stars.
They were quick and efficient. Very helpful and polite. Thanks for the service.
Myself and my extended family have bought multiple vehicles from Randy and he has always gone above and beyond for us. He is always our first go to when looking for a vehicle. Additional this local business has helped us out on multiple occasions with warranty work and service.
We made an appointment and met with Christian upon arrival to the dealership. Completed a test drive of vehicle we were interested in purchasing. Christian was very knowledgeable and helpful throughout this process. Al completed the paperwork process and answered any questions we had. Very happy with the service and care!!
Christian Carter did a fantastic job selling me my vehicle! He has a very professional, mature, and positive attitude that is very inviting!
Evelyn Akins is an absolute joy to work with. If you are vehicle shopping she needs to be your go to. She is so warm and accommodating. I have purchased many vehicles in my lifetime and I can say this was my best experience. She is not pushy, but right there with you asking and answering questions. True professional and all around great human.
Love my Escape. Thank you Randy Morehead for always going the extra mile for me. I will never buy a car from anyone else.
Excellent experience once again with Randy Morehead. Been buying cars from him for many years now. I love my new truck thanks Randy!
Randy Morehead was great. Great communication and very personable. Found me the perfect truck.
Randy took good care of me and my family! We were very impressed
Can't wait to go see my one and only car guy Randy Morehead at Laird Noller Ford!! He has helped us with vehicles for my whole family and I'll never trust anyone else! He makes the car buying process fun and simple. A lifelong "Topeka" guy he makes it a priority to give back to his community. I would 10/10 recommend him to everyone!
I have been buying and trading in my cars with Randy Morehead since 2015. It was such a seamless process. He found exactly what we needed and at the right price point. My latest purchase was 2021, I had just found out I was pregnant and needed a vehicle that could seat six. This was in the middle of the chip shortage. He took care of me, like always. I don't shop around when I need a vehicle, I call Randy and let him take care of the rest. You won't find a less aggressive, more personable or trustworthy car ...
Love doing business with Randy Moorehead. He makes you feel like you are one of the family. I have been buying cars from him for over 14 years. My family and I will only ever purchase cars from him. He is an all around great guy that goes above and beyond for his customers. Thank you for always being there for my family.
I took my car if for oil change and checkup. Everyone was very polite and attentive to what needed to be done. All the questions asked were answered in a way I was able to understand. Chad especially makes sure that our car gets the work done that is needed and in a timely way since we were on the road so much this year. It's very comforting to know that you can trust what is being told to you regarding the service/repairs needed for our vehicle. THANK YOU!
I have done business with Randy Morehead for more than 5 years purchasing 3 cars from him, he’s always been friendly and enjoy doing business with him!
Randy Morehead is one of the best! He is very knowledgeable, understood my wants in a new vehicle and helped me get what I wanted. If you want someone you can trust go see Randy Morehead!
(Translated by Google) It was really satisfying to get my car from Laird Noller. Thank you (Original) Fue realmente satisfactorio obtener mi auto con Laird Noller . Gracias
Good experience
We highly recommend Laird Noller Ford! This is the second vehicle we’ve purchased from them. We travel from Wichita and it’s more than worth the drive. Every single person is so kind and helpful from the salesmen to the finance department. We’ve had to do all the paperwork through phone and email and everyone I’ve spoken with is professional and very responsive to every message and email. Go to Laird Noller if you want to get the customer service that’s hard to find anywhere else!
Working with Brian Norton at Laird noller Ford Topeka made buying this car easy and quick. I highly recommend giving Brian a call if you need anything Automotive related.
I couldn’t ask for a better experience. Mark Hobart and Nick Seaton at Laird Noller were great to work with. I couldn’t be happier with my choice of dealership and vehicle.
Jordan and Taylor were amazing. They made the trade in process very smooth and professional. They answered all of our questions and kept their service above standard! Would absolutely recommend and happily refer our friends and family!
I want to say Thank You to Paris Burnell and her trainee Dillon so much!! We went there on 08/31/2024 to see about getting a truck for my husband and instead Paris and Dillon went above and beyond to get me into my dream car! They both were absolutely amazing!! Thank you again for everything!!
(Translated by Google) Excellent service and a lot of professional ethics (Original) Excelente atención y mucha ética profesional
Great experience and Anuwar and Jorge were very helpful. They have great cars and great service!
Just bought a car from here and had a great experience with Kaci in sales as well as Joseph in finance. Would deff recommend anyone to hit them up if you’re looking for a new vehicle.
Always very helpful and friendly. Great at explaining what the cars problem is. Having the pickup and delivery service is a big plus.
Anahi over on the used car side was a great help! She was very personable and honest. The repairs on the car I bought took longer than I would've liked, most likely due to some miscommunication between the repair guys, but Anahi did a great job relaying any updates to me and personally ensuring the car was being taken care of. If you're looking to buy a used car from someone who keeps it honest I recommend going to her!
Renea was great to work with. I spoke to multiple service people and everyone of them was polite and easy to deal with. Thank you for your help.
Zack did a great job with the process of buying my car. Everything was easy and fast. They have great customer service
This was by far the best car buying experience of my life!!! It was actually FUN!!!!! A big shout out to the most amazing sales associate Randy Moorehead. He was everything Jayton said he would be. He was knowledgeable about the product, used humor, and made me feel like I was the most important customer, even though he was very busy!!! I would recommend Randy Moorehead at Laird Noller Ford to anyone looking for an amazing car buying experience. It just doesn't get better than this guy! I would give more than 5 stars if I could! ***** 😉
Laird Noller has always been on time and reasonable.
Cody smells good!
Knowledgeable salesman, manager was easy to negotiate with, and financial paperwork went well, without high pressure to buy a extended warranty. He explained the product well and respected my decision. Overall a very good transaction and experience 👍
Everybody was very friendly from the second i walked in. Customer service top notch. Thank you Taylor, and Al and everybody at Laird Noller Ford.
Loved doing business with Laird Noller. Everyone was so welcoming and friendly. It was such a pleasure doing business with these wonderful people. They made it quick and so enjoyable. Will definitely brag on Laird Noller.
Staff is very friendly, accommodating, if they dont know, will find out for you.
Operation of service easy and convenient!
A little upset, as I had a reserved appointment and had to wait one and a half hours before it was looked at. This was my second appointment for the problem, rescheduled due to staffing shortage.
I recently purchased an F150 from the Olathe location and can truthfully say the staff was very willing to work within my budget. I would highly recommend them to anyone looking for a low pressure sales experience with great after sale support.